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Store Operations Manager

2 weeks ago

Florence, Kentucky, United States DXL Full time

Do you have what it takes to lead a high-performing team and deliver exceptional customer experiences? At DXL Group, we're seeking a talented Retail Store Manager to join our team.


About the Role

We seek a self-driven and results-oriented Retail Store Manager who excels in leadership and store management. Key responsibilities include:

  • Fostering a welcoming environment by engaging with guests, understanding their needs and preferences.
  • Maintaining sales plans while monitoring customer service, inventory, expenses, and risk management.
  • Building a customer-focused sales team through ongoing coaching and training on selling skills, behaviors, and operational procedures.
  • Serving as a product knowledge expert, capable of selling and marketing a diverse range of apparel, including private labels, name brands, and tailored clothing.

Requirements
  • A high school diploma or equivalent; a college degree is a plus.
  • Two years of experience in a Store Manager role.
  • Four years of experience in a supervisory role.
  • Previous involvement in a commission-oriented environment is a plus.
  • Willingness to travel to neighboring store locations.
  • The ability to lift up to 10 lbs. and move up to 50 lbs.