Scheduling Coordinator

5 days ago

Newark, Delaware, United States Christiana Center for Oral Surgery & Dental Implants Full time

{"h2": "Scheduling Coordinator Role and Responsibilities", "p": "As a Scheduling Coordinator at Christiana Center for Oral Surgery & Dental Implants, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience. Your key responsibilities will include scheduling appointments, preparing patient charts, and managing patient flow to reduce wait times. You will also be responsible for maintaining a clean and organized reception area, as well as maintaining professional relationships with referring offices and ensuring confidentiality of patient information in accordance with HIPAA.", "ul": [{"li": "Provides concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication."}, {"li": "Greets patients and visitors immediately upon arrival with a friendly demeanor."}, {"li": "Answers the phone promptly with a smile."}, {"li": "Schedules appointments to optimize patient satisfaction, provider time, and most effective use of exam and treatment rooms."}, {"li": "Prepares a daily schedule for each provider."}, {"li": "Prepares patient charts."}, {"li": "Manages patient flow to reduce patient wait time."}, {"li": "Assists patients as necessary."}, {"li": "Maintains reception area in a neat and orderly condition."}, {"li": "Maintains professional relationship with referring offices."}, {"li": "Maintains confidentiality of all information in accordance with HIPAA."}, {"li": "Performs other related duties as assigned."}], "h2": "Education and Experience", "ul": [{"li": "High school diploma or equivalent required."}, {"li": "One year of customer service experience required."}], "h2": "Skills and Abilities", "ul": [{"li": "Understanding of dental terminology."}, {"li": "Friendly, inviting, and professional personality and presence."}, {"li": "Basic office skills such as typing and filing."}, {"li": "Good organizational skills."}, {"li": "Attention to detail."}], "p": "At Christiana Center for Oral Surgery & Dental Implants, we offer a competitive compensation package, including medical, dental, and vision coverage, employee assistance program, uniforms/scrubs provided, and more. If you are a team player with excellent communication skills and a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.", "p": "We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application, including your resume and a cover letter, to [insert contact information]."}

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