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Customer Service Representative

2 months ago

Galt, California, United States Save Mart Supermarkets Full time
About Us

The Save Mart Companies operate a network of grocery stores in California and Western Nevada, serving neighborhoods with a wide range of products and services. As a proud California-based company, we take pride in providing our customers with the freshest quality products at a great value.

Our Mission

We are committed to putting people first, reflecting our dedication to customers and community. Our philanthropic efforts, led by The CARES Foundation, have donated over $5 million to local communities, supporting vital resources for children and families.

Job Summary

We are seeking a Service Specialist to join our team at Save Mart Supermarkets. As a Service Specialist, you will play a key role in providing friendly, fast, and effective customer service, creating a welcoming and helpful store atmosphere that establishes loyal repeat customers.

Key Responsibilities
  • Provide exceptional customer service by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure customer satisfaction.
  • Perform store sweeps, ensuring floors are free of spills or debris, and maintaining a safe environment for customers and co-workers.
  • Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
  • Collect shopping carts from the parking lot, maintaining a cart-free lot throughout the shift.
  • Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
  • Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, protecting the quality and condition of items.
Requirements
  • No experience required.
  • Must be at least 16 years old.
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to widely varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness and desire to learn, work hard, and have fun.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.