Program Manager/Counselor

5 days ago

Oakland, California, United States LifeLong Medical Care Full time
Job Title: Program Manager/CounselorJob Summary:

We are seeking a highly skilled and experienced Program Manager/Counselor to oversee the SAMHSA MAT program at LifeLong Medical Care. The successful candidate will be responsible for managing all aspects of the program, including administrative supervision of staff, providing direct SUD services, and ensuring grant deliverables are met.

Key Responsibilities:
  • Oversight of integration of mental health, substance use, and MAT services for the SAMHSA MAT program
  • Responsible for administrative supervision of SAMHSA MAT program staff, including hiring, training, performance evaluations, approving timesheets and schedules, and personnel issues per agency guidelines
  • Provide direct SUD services, including co-occurring counseling services to clients receiving MAT; some services will be providing at the outreach sites, including homeless encampments (approximately 50% of the time)
  • Works with Trust site leadership and LifeLong MAT/Recovery Support and Reentry Program Manager to improve coordination of SUD care and services available within Trust Clinic and Street Medicine (with primary care and behavioral health care)
  • Performs needs assessments and coordinates with community partners to refer patients to appropriate outside resources
  • In collaboration with the Evaluator/Research Manager, ensure that all grant reporting requirements are met
  • Coordinate care with, and collaborate with agency-wide MAT and Recovery Support programs across LifeLong to ensure quality of care and standardization
  • Communicate tasks, timelines, goals, and other necessary updates to SAMHSA MAT program staff
  • Utilize and prepare data in collaboration with the Evaluator to inform decisions that impact future direction of SAMHSA MAT program
  • Ensure that grant deliverables are met
  • Elicit and provide feedback to program stakeholders in collaboration with the Evaluator
  • Assess program performance and complete PDSA cycles for continuous quality improvement
Requirements:
  • Must be registered or certified as an SUD Counselor or ASW
  • Knowledge and experience providing substance use and mental health treatment services to diverse, low-income populations
  • Managerial experience preferred
  • Demonstrated ability and sensitivity to working with a diverse staff and client population, including individuals with mental illness and substance use related issues
  • Excellent judgement skills and decision making abilities
  • Highly proficient in MS Office (including Word, and Outlook)
  • Ability to work effectively and calmly under pressure in a positive, friendly manner
  • Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive
  • Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change
  • Must have reliable access to transportation
  • Must be able to abide by all conditions of employment set forth by federal and state laws regulating healthcare settings and workplace behavior and including strict confidentiality
  • Experience with Epic Electronic Health Record preferred
  • Bilingual Spanish/English preferred

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