Field Service Engineer
4 weeks ago
We are seeking a skilled Field Service Engineer to join our US Service Department. As a Field Service Engineer, you will be responsible for installing and providing support for our cutting-edge chemical analysis equipment across the Northeast region of the US and Canada.
Our ideal candidate will have a strong background in analytical instrumentation, with experience in Gas Chromatography and Mass Spectrometry. They will be able to diagnose issues and recommend corrective actions, and have a proactive problem-solving approach.
The successful candidate will be able to work independently and as part of a team, and have excellent communication and customer service skills. They will also be able to travel extensively (up to 75%) and stay overnight.
Responsibilities- Perform on-site installation, repair, preventative maintenance, and qualification of GERSTEL instrumentation on GC-MS and LC-MS systems.
- Diagnose issues and recommend appropriate corrective actions.
- Collaborate with customers, offering exceptional support and fostering customer satisfaction.
- Adapt and navigate diverse situations with resourcefulness and adaptability.
- Gas Chromatography experience required.
- Residence inside the continental United States required.
- US Citizenship required.
- Preferably 1-3 years of hands-on experience as a Service Engineer, especially involving analytical instrumentation.
- Mass Spectrometry experience preferred.
- Liquid Chromatography experience preferred.
- Benefits eligibility begins on the 1st of the month after your start date.
- 100% Company-paid Health Insurance.
- 85% Company-paid Vision Insurance and Dental Insurance.
- 100% Company-paid Life Insurance and Short-Term Disability Insurance.
- 10+ Vacation Days for your first year of employment.
- 10+ Paid Holidays.
- 401(k).
- Tuition Reimbursement Eligibility.
- Ongoing Professional Development Training.
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