Restaurant Host

1 week ago

Savannah, Georgia, United States jwsavannahjobs Full time
Restaurant Server Job Summary

We are seeking a highly skilled and enthusiastic Restaurant Server to provide exceptional guest service, ensure a seamless dining experience, and maintain a clean and organized environment.

Key Responsibilities:
  • Greet and interact with guests in a warm and friendly manner, using professional and company-standard nomenclature.
  • Operate the telephone system, answering calls within three rings, using the correct salutation and telephone etiquette.
  • Maintain the integrity of guests' privacy, including confidentiality of personal information and key control.
  • Maintain a thorough knowledge of menu items, beer, liquor, and wine.
  • Clear and reset counters or tables after each course.
  • Assist dining room servers in the food and beverage service, set tables, keep menus clean, and maintain a clean table between servings.
  • Assist with providing tables with beverages.
  • Remove solid linens and replace them with clean linen.
  • Transport dirty dishes to the dishwashing station.
  • Polish silver and glass as needed.
  • Present menu, answer questions, and make suggestions regarding food and beverage.
  • Explain, pair, and recommend wine from the wine list.
  • Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the company image and standards.
  • Relay orders to the kitchen through POS and help serve courses from the kitchen and service bars.
  • Total bill and accept payment.
  • Proficiently utilize the property management systems and follow cash handling procedures.
  • Clear and reset tables at the conclusion of each course.
  • Set up the dining room in a thorough and swift manner.
  • Complete opening and closing procedures as well as daily side-work.
  • Inventory and restock supplies as needed.
  • Maintain a neat and organized work area, adhering to sanitation standards according to state law and health codes.
  • Maintain complete knowledge and comply with company policies and procedures.
  • Maintain a neat, clean, and professional appearance according to standards.
  • Follow all company safety and security policies and procedures.
  • Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
  • Develop and maintain a positive working relationship and support the team to achieve our goals.
  • Attend required training and meetings.
  • All other duties as assigned, planned, or unplanned.
Requirements:
  • High school diploma or equivalent required.
  • 1+ year of relevant work experience in a similar scope and title required.
  • Experience within luxury brand/markets required.
  • Student or graduate of hotel management preferred.
Work Environment:
  • Must be comfortable working in a shared space with constant noise.
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism, and collaboration.
  • Schedules may vary from week to week based on business demands.
Physical Demands:
  • While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand and walk up to 8 hours daily.
  • Push, pull, and lift up to 20 lbs.
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.

About The Kessler Collection: We are a proud equal employment opportunity employer, committed to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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