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Senior Customer Support Specialist

2 months ago

Spring Valley, California, United States Otay Water District Full time
Ideal Candidate Profile

Are you someone who excels in customer support and possesses strong analytical abilities? We are looking for a professional who has experience in a billing environment, particularly in managing intricate billing modifications.

Key Responsibilities
  • Handle escalated customer service inquiries with composure and professionalism.
  • Provide effective solutions to complex customer issues.
  • Collaborate with team members to enhance service delivery.
Qualifications

The ideal candidate should have a background in customer service roles, with a focus on leadership and management. Experience in logistics or retail environments is a plus.

What We Offer

Join us at Otay Water District and be part of a team that values excellence in customer service and continuous improvement. We are committed to fostering a supportive and dynamic work environment.