Customer Service Ambassador

7 days ago


Indianapolis, Indiana, United States Phaxis LLC Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Phaxis LLC.

About the Role

This role involves providing exceptional customer service and support to our members via phone calls. The ideal candidate will have a minimum of 1 year of experience in a call center environment, with proficiency in English and Spanish languages.

Key Responsibilities
  • Answering Member Inquiries: Respond promptly to member inquiries related to billing and claims, resolving issues efficiently.
  • Verifying Member Eligibility: Verify member eligibility for services and benefits, ensuring accurate information is provided.
  • Supporting Pharmacy Services: Assist members with pharmacy-related questions and concerns.
Requirements
  • Education: High School Diploma or equivalent required.
  • Languages: Bilingual in English and Spanish (required).
What We Offer

At Phaxis LLC, we provide a comprehensive compensation package that includes an estimated salary range of $40,000 - $60,000 per annum, depending on experience and qualifications.



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