Substance Abuse Intake Coordinator
3 days ago
We are seeking an experienced Substance Abuse Intake Coordinator to join our team at SoCal Detox. As a key member of our admissions department, you will play a crucial role in connecting potential clients with our valued treatment partners and marketing resources.
This is a dynamic and fast-paced position that requires strong communication and relational skills to maintain partnerships and the SoCal Detox brand while coordinating intakes.
Essential Duties:- Coordinate intake logistics, including scheduling appointments and managing transportation arrangements.
- Develop and maintain relationships with billing coordinators to ensure seamless communication and efficient processing of VOBs.
- Conduct thorough pre-admission assessments to gather critical information on client history, treatment needs, and medical conditions.
- Collaborate with finance teams to collect and manage client insurance deductibles and co-payments.
- Screen clients for violent history, sexual offenses, and exclusion criteria outlined by SoCal Detox and our Medical Team.
- Ensure accurate and timely coordination of client information with Utilization/Concurrent Review Specialists and Billers.
- Prepare and distribute regular reports on client numbers (intakes and discharges) to inform business decisions.
- Process client payments according to company policies and procedures, ensuring compliance with HIPAA, state, and federal regulations.
- Establish and manage client payment plans, track scheduled payments, and follow up with clients as needed.
- Identify opportunities to generate new leads and contacts for treatment partners and collaborate with outreach teams to pursue these leads.
- Be readily available to respond to emergencies and crisis situations 24 hours a day.
$65,000 - $80,000 per year based on experience.
This role may require work in various settings, including residential detox facilities, corporate offices, and mobile situations.
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