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Automotive Customer Service Specialist
2 months ago
At Rafferty Subaru, we pride ourselves on being a leading Subaru dealership in the Eastern Region, with a commitment to growth and excellence. Our facility boasts a modern, air-conditioned service area exceeding 20,000 square feet. As a family-owned business for over 45 years, we have cultivated a loyal customer base, which has led to the expansion of our service operations. We offer competitive compensation based on your experience and skill set. Joining our team means you can expect a range of benefits and employee perks that enhance your work experience.
Benefits:
- Comprehensive Medical Coverage
- Dental Insurance
- Vision Coverage
- 401(K) Retirement Plan with Company Match
- Life Insurance Policy
- Paid Time Off
- Paid Holidays
- Employee Discounts
- Competitive Salary
- Professional and Respectful Work Environment
- Opportunities for Career Advancement
- Effectively communicate with customers regarding the services performed on their vehicles.
- Assist customers in preparing service estimates and promote maintenance services.
- Coordinate transportation solutions for customers when their vehicles are in for service.
- Maintain communication with other departments to ensure seamless service.
- Keep customers informed about service completion times, costs, and any potential changes.
- Ensure that every customer has a positive experience at our dealership.
- Possess in-depth knowledge of our products to address customer inquiries about their vehicles.
- A commitment to a long-term career with a growing organization.
- Demonstrated personal and professional integrity.
- Ability to thrive in a fast-paced team environment.