Plotter Technician

At XPEL, we are seeking a highly skilled Field Support Technician to join our team. As a Field Support Technician, you will be responsible for providing technical support and maintenance for our plotter equipment at dealership customer locations across the U.S.

• Unpack, assemble, and configure new plotters at dealership customer locations.
• Provide end-user training on basic use and functionality of plotter and XPEL DAP software.
• Document and track assets at the dealerships.
• Travel to various dealership customer locations to setup and configure plotter and appropriate software and drivers onto computer.
• Diagnose and resolve problems with plotter.
• Perform preventative maintenance and other lifecycle maintenance steps to ensure long shelf life of plotters.
• Provide on-site technical assistance and support for XPEL DAP software.
• Troubleshoot, repair, and refurbish used plotter inventory.

• Basic knowledge of setup, support, and maintenance of plotters.
• Experience troubleshooting and fixing software-related issues.
• Strong communication skills.
• Ability to travel up to 75% of the time.
• Valid driver's license.
• Knowledge of Microsoft Office Programs.
• Ability to lift items/packages (up to 45 lbs./15 kg).

English and Spanish is a plus.

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.