Plotter Technician
1 month ago
Wilmington, North Carolina, United States
XPEL
Full time
Job Title: Field Support Technician
Job Summary: We are seeking a skilled Field Support Technician to join our team at XPEL. The successful candidate will be responsible for installing and configuring plotters at dealership customer locations, providing end-user training, and troubleshooting technical issues.
Key Responsibilities:
* Install and configure plotters at dealership customer locations
* Provide end-user training on plotter functionality and XPEL DAP software
* Troubleshoot and resolve technical issues with plotters
* Perform preventative maintenance and lifecycle maintenance on plotters
* Provide on-site technical assistance and support for XPEL DAP software
* Troubleshoot, repair, and refurbish used plotter inventory
Requirements:
* Basic knowledge of plotter setup, support, and maintenance
* Experience troubleshooting and fixing software-related issues
* Strong communication skills
* Ability to travel up to 75% of the time
* Valid driver's license
* Knowledge of Microsoft Office programs
* Ability to lift items/packages (up to 45 lbs./15 kg)
Bilingual: English and Spanish is a plus
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.