Lead Barista

3 days ago


Miami, United States Concessions International Full time
Job Title: Lead Barista

Job Summary: We are seeking a highly skilled and experienced Lead Barista to join our team at Concessions International. As a Lead Barista, you will be responsible for leading a team of baristas, ensuring excellent customer service, and maintaining high standards of quality and cleanliness in our coffee shop.

Key Responsibilities:
  • Lead a team of baristas and provide guidance and support to ensure excellent customer service and high-quality beverages.
  • Manage inventory, maintain a clean and organized workspace, and ensure compliance with company policies and procedures.
  • Develop and implement training programs to improve barista skills and knowledge.
  • Monitor and maintain quality control standards, including coffee bean and water quality.
  • Supervise employees during shift, perform opening and closing duties, and ensure accurate cash handling and register procedures.
  • Communicate effectively with customers, colleagues, and management to ensure seamless operations and excellent customer experience.
Requirements:
  • High school diploma or equivalent required; related experience and/or training preferred.
  • Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
  • Ability to read and comprehend simple instructions, with the ability to effectively communicate information to customers and colleagues.
  • Mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledgeable of workplace safety and procedures, with the ability to work in a fast-paced environment with frequent standing, walking, and lifting.


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