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Pharmaceutical Order Management Specialist

1 month ago

Sandy, Utah, United States Wasatch Rx LLC Full time
Job Summary:

Wasatch Rx LLC is seeking a highly organized and detail-oriented Pharmaceutical Order Management Specialist to join our sales team. As a key member of our order management department, you will be responsible for verifying online orders, researching and reconciling vendor order discrepancies, and providing exceptional customer service to our vendors and customers.

Key Responsibilities:
  • Verify online orders against internal purchase orders and locate corresponding invoices for electronic filing.
  • Produce shipping labels and coordinate shipping instructions with vendors.
  • Research and reconcile vendor order discrepancies and serve as the central contact for vendor order inquiries.
  • Compile and compose drug T3/EPCIS documentation.
  • Process vendor invoices and review, research, and correct discrepancies.
  • Assist the purchasing team with various tasks as needed, including product sourcing via online searches and customer service support via instant messenger and email.

Requirements:
  • At least 1 year of administrative or clerical experience, along with a minimum of 1 year in customer service, demonstrating your ability to navigate high-pressure situations.
  • Exceptional verbal and written communication skills to effectively collaborate with multiple departments and manage various tasks simultaneously.
  • Strong detail orientation to ensure accuracy and quality while juggling diverse responsibilities.
  • Ability to work independently with limited supervision, demonstrating resilience and self-motivation in a dynamic environment.
  • Proficient in Microsoft Office Suite, enabling you to efficiently handle tasks across departments.

What We Offer:
  • A competitive hourly wage of $18.00 (DOE).
  • A comprehensive benefits package, including health, dental, and vision insurance, 401(k) with a 6% match, and profit-sharing retirement benefits.
  • Short-term disability insurance, life insurance, and health savings account match.
  • Dependent flexible spending account, paid time off, and 10 paid annual holidays.
  • Pet insurance, accident, and hospital indemnity insurance, and gym reimbursement.
  • Tuition reimbursement and weekly catered Monday lunches.