Leadership Development Manager

2 days ago


Nashville, Tennessee, United States Chick-fil-A Charlotte Pike - Nashville Full time
Job Description

We are seeking a highly skilled Restaurant Operations Director to join our team at Chick-fil-A Charlotte Pike - Nashville. This role is responsible for developing and implementing operational strategies that drive business growth, improve customer satisfaction, and enhance the overall dining experience.

About Us

Chick-fil-A Charlotte Pike - Nashville is a fast-paced restaurant environment that requires strong leadership skills, attention to detail, and a passion for delivering exceptional customer service. As a Restaurant Operations Director, you will play a key role in shaping the future of our business and contributing to our mission of serving high-quality food and building strong relationships with our customers.

Key Responsibilities
  • Develop and Implement Operational Strategies: Create and execute plans to improve efficiency, productivity, and customer satisfaction across all areas of the restaurant.
  • Lead and Develop Team Members: Provide guidance, training, and support to front-of-house staff to ensure they have the skills and knowledge needed to deliver exceptional customer experiences.
  • Maintain Vision Alignment: Collaborate with senior leadership to ensure alignment with company vision and values.

Requirements:

  • High School Diploma or equivalent required; Bachelor's degree preferred.
  • Minimum 2 years of experience in restaurant operations or management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and leadership abilities.
Compensation Package

The estimated annual salary for this position is $60,000 - $80,000 depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional development and growth.



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