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Patient Care Operations Supervisor

2 months ago


Poughkeepsie, New York, United States Nuvance Health Full time

Position Overview

Nuvance Health operates a comprehensive network of hospitals and outpatient facilities, providing a wide range of healthcare services across multiple locations. Our commitment to quality patient care is paramount, and we are seeking a dedicated professional to support our Patient Care Manager in enhancing our patient care delivery system.

Role Summary: The Assistant Manager of Patient Care plays a crucial role in the oversight and execution of nursing practice standards in collaboration with the nursing leadership team. This position is responsible for ensuring high-quality patient care, providing leadership, and managing the daily operations of the nursing staff.

Key Responsibilities:

  1. Assist in the planning, organization, and evaluation of nursing standards within the unit.
  2. Supervise personnel to ensure optimal patient care through effective resource management.
  3. Mentor and coach staff, fostering a collaborative and positive work environment.
  4. Participate in the hiring, disciplinary, and performance management processes for nursing personnel.
  5. Ensure compliance with training requirements for all team members.
  6. Support the Patient Care Manager in achieving departmental objectives.
  7. Contribute to effective fiscal management and resource utilization within the department.
  8. Facilitate communication across departments to enhance operational efficiency.
  9. Ensure adherence to regulatory standards and identify opportunities for quality improvement.
  10. Promote a culture of service excellence and professional development among staff.
  11. Engage in personal and professional growth to maintain current knowledge in nursing practices.
  12. Encourage staff participation in shared governance initiatives.
  13. Perform additional duties as assigned.

Qualifications:

Education: A Bachelor of Science in Nursing (BSN) or an advanced nursing degree is required (or completion of either within two years).

Experience: A minimum of two years of relevant clinical experience, including at least one year in a leadership role. Nursing certification in leadership or a related specialty is preferred.

Licensure: Valid New York State RN License and/or Connecticut State RN License as applicable.

Physical Requirements: The role may require occasional light physical effort, including standing and sitting for extended periods.

Work Environment: The position may involve occasional exposure to minor injuries or occupational hazards.

Equal Opportunity Employer: Nuvance Health is committed to providing equal employment opportunities to all individuals, including those with disabilities and veterans.