Associate Banker-Bilingual

2 weeks ago


El Monte, United States East West Bank Full time
Job Summary

We are seeking a highly skilled Associate Banker-Bilingual to join our team at East West Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling financial transactions, and building strong relationships with our clients.

Key Responsibilities
  • Provide top-notch customer service, assisting clients with financial transactions and answering their queries.
  • Process large deposits, document transactions, and identify potential fraudulent activity to prevent losses.
  • Maintain accurate and efficient financial transactions, adhering to all policies, procedures, and regulatory requirements.
  • Develop and maintain strong relationships with existing clients, cultivating new customer relationships and cross-selling relevant products.
  • Stay up-to-date with digital resources and technologies to optimize clients' digital banking experience.
Requirements
  • High school diploma or equivalent required; Bachelor's degree highly preferred.
  • 1 year of recent customer service and cash handling experience.
  • 1 year of previous teller/new account experience in a banking institution preferred.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Excellent customer service skills, strong attention to detail, and time management skills.
  • Proficiency in Microsoft Word and Excel.
  • Flexibility to work on weekends when needed.
What We Offer
  • Competitive hourly rate of $20.00.
  • 401(k) matching.
  • Dental, disability, flexible spending account, health, health savings account, life, paid time off, parental leave, referral program, tuition reimbursement, and vision insurance.
  • 8-hour shift, Monday to Friday, with weekend availability.
  • Bonus pay opportunities.


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