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Smart Home Technology Specialist

2 months ago

KailuaKona, Hawaii, United States Control Freaks Hawaii Full time

About Control Freaks Hawaii

Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man? Both shows have a key commonality: they showcased really bad-ass homes that were souped up with the kind of technology that would blow your mind if that technology actually existed in real life. Well, what was fiction is rapidly becoming real life. Consumer technology and smart home systems are evolving at a rapid pace, which means homes being built or renovated today and in the coming years are going to look more and more like those homes in the movies.

At Control Freaks Hawaii, we set out 17 years ago with a clear mission- to provide each and every one of our clients with a simple, reliable system and unparalleled customer service. We are incredibly passionate about one thing: Simplicity. . . when it comes to our systems, that is. We've spent years refining our team and processes to be able to provide home technology and automation that is both simple and reliable.

Are You a Tech Enthusiast with a Passion for Customer Service?

We are seeking an individual who thrives in a fast-paced environment and enjoys helping clients navigate the world of smart home technology. If you have a knack for problem-solving, a genuine desire to assist others, and a love for all things tech, then we encourage you to apply

Key Responsibilities:

  • Provide exceptional customer service by assisting clients with their smart home systems.
  • Troubleshoot technical issues and provide solutions in a timely manner.
  • Educate clients on the features and benefits of our smart home technology.
  • Maintain accurate records of client interactions and system configurations.

Qualifications:

  • Strong customer service skills with a focus on building lasting relationships.
  • A passion for technology and a willingness to learn new systems quickly.
  • Excellent communication and interpersonal skills.
  • Problem-solving abilities and a detail-oriented approach.

Benefits:

  • Competitive hourly rate of $45.00.
  • Full-time employment with an 8-hour shift, Monday to Friday.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Paid time off for vacation and personal days.
  • Employee discount on our smart home products and services.