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Field Operations Manager
2 months ago
Overhead Door Company of Central Missouri, a DH Pace Company, Inc., is looking for a Field Operations Manager who will efficiently oversee field personnel to ensure customer satisfaction.
Key Responsibilities:
Manage technician performance by setting and upholding service standards and expectations.
Provide leadership and develop team members for future growth through effective communication, coaching, and training.
Optimize workforce management to reduce labor inefficiencies.
Assess staffing needs and ensure adherence to company policies regarding hiring, counseling, and termination.
Oversee accurate work orders and inventory lists for warehouse operations, managing work-in-progress inventory and returns to minimize costs.
Complete additional tasks as assigned by management.Qualifications:
Demonstrated ability to drive process enhancements.
Exceptional communication and organizational skills, along with a solid mechanical and mathematical understanding.
Capable of representing the company professionally while engaging with customers.
1-3 years of management or leadership experience is required.
A valid driver's license is necessary.
Why Choose DH Pace?
DH Pace Company is a leading organization in distribution, construction, and service, offering a comprehensive range of door and door-related products, as well as commercial security solutions.
Privately owned for over 95 years, we operate more than 50 offices across 24 states, achieving significant sales annually.
Benefits Include:
Health Coverage:
Available from the first day of the month following your start date.
Paid Time Off: 13 days accrued in the first year; 16 days in the second year.
Holidays:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Floating Holidays:
Up to 2 floating holidays each year.
Competitive Pay:
Including annual performance reviews.
401k Plan: Featuring employer matching.
Company Provided:
Life insurance, short-term disability, and long-term disability coverage.
Successful completion of references, employment verifications, background checks, and drug screenings is required prior to hiring.
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