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Patient Care Navigator

2 months ago


St Louis, Missouri, United States SSM Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Navigator to join our team at SSM Health. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive the highest quality care and support throughout their journey.

Key Responsibilities
  • Act as a liaison between patients, families, healthcare providers, and community organizations to ensure seamless care coordination.
  • Collaborate with physicians and advanced practice providers to develop and implement individualized care plans that promote quality outcomes and patient satisfaction.
  • Compile and analyze data to identify trends and areas for process improvement, making recommendations to enhance patient care and experience.
  • Provide education and support to patients and families on health-related topics, including disease management, medication adherence, and wellness strategies.
  • Develop and maintain relationships with community resources and organizations to ensure access to necessary services and support for patients.
  • Participate in quality improvement initiatives and contribute to the development of policies and procedures that promote excellence in patient care.
Requirements
  • Graduate of an accredited school of nursing with a current RN license in the state of employment.
  • Minimum of three years of experience as a registered nurse in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
  • Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform care decisions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
What We Offer
  • A competitive salary and benefits package, including paid parental leave and tuition reimbursement.
  • A comprehensive training program to support your professional growth and development.
  • A collaborative and supportive work environment that values diversity, equity, and inclusion.
  • The opportunity to make a meaningful difference in the lives of our patients and families.