Broadband Installation Specialist

At Armstrong Group, we are seeking a highly skilled and motivated Broadband Technician 1 to join our team. As a Broadband Technician 1, you will be responsible for installing, troubleshooting, and repairing Internet and telephone services for residential and commercial clients in a fiber-based GPON environment.

• Install services including voice and data, complete work orders utilizing all safety and installation manuals and test equipment.
• Maintain vehicle compliance in terms of inventory, safety, and maintenance.
• Perform work following all required safety requirements, including climbing, digging, and drilling.
• Provide all associated paperwork in a timely manner.
• Continuously improve product knowledge through offered trainings and opportunities.
• Provide feedback to management on trends and issues that may be widespread to determine appropriate remedies.
• Participate as required in on-call, evening, weekend, and/or shift work hours upon eligibility.
• Maintain workforce utilization level as required.

• Valid driver's license.
• Minimum high school diploma. Preferred advanced education in information technology, electronics, or similar field.
• Excellent customer-oriented approach to work activities.
• Must be able to pass BPI certification testing within first 12 months.

As a Broadband Technician 1, you will have the opportunity to work with a leading company in the industry, providing excellent customer service and ensuring the highest level of quality in our services. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.