Quality Assurance Coordinator

2 days ago


San Jose, California, United States Spread Your Wings Inc Full time

About the Job: We are looking for an organized and detail-oriented individual to fill the role of Quality Assurance Coordinator at Spread Your Wings Inc. As a member of our Quality Assurance Department, you will play a key role in ensuring that our services meet the highest standards of quality. This is a full-time position with a competitive hourly rate of $24-$27 per hour.

The successful candidate will possess excellent communication skills, both written and verbal, and have the ability to work effectively in a team environment. Key responsibilities include assisting with quality service reviews, documentation audits, monitoring client records, responding to calls and emails, and performing general office duties.

Responsibilities:
- Assist various departments with preparation for internal and external audits and program reviews/evaluations
- Conduct quality reviews of client records and other relevant clinical documents and files
- Coordinate scheduling of audit/program review visits and meetings
- Perform Client House Visits as assigned, to check for any quality-relevant issues/concerns and report findings to the Quality Assurance Director
- Manage client records, including master file binders and client home binders
- Develop reports of findings from internal audits to the Quality Assurance Director and other Executive Team members, as appropriate



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