Bilingual Logistics Coordinator and Sales Associate
3 days ago
The Logistics and Customer Service Representative plays a crucial role in ensuring the smooth operation of our logistics and customer service department at Portofino International Trading USA.
This position involves coordinating the movement of goods, communicating with suppliers and carriers, and addressing customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:- Logistics Management:
- Oversee the coordination of inbound and outbound shipments to ensure timely delivery of goods.
- Work closely with suppliers, carriers, and warehouse teams to schedule pickups, deliveries, and shipments.
- Monitor transportation costs and negotiate rates with carriers to optimize efficiency and minimize expenses.
- Maintain accurate records of inventory levels, shipments, and logistics activities.
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding order status, shipping updates, and product availability.
- Address customer concerns and complaints promptly, demonstrating empathy and a commitment to resolving issues to the customer's satisfaction.
- Process orders, returns, and exchanges efficiently and accurately, ensuring compliance with company policies and procedures.
Estimated Salary: $50,000 - $60,000 per year.
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Commerce, California, United States Portofino International Trading USA Full timeAbout the JobThis Logistics Coordinator and Sales Representative role is an exciting opportunity to work with a nationally recognized importer and distributor of party, craft and event supplies.As a Logistics Coordinator, you will be responsible for overseeing the movement of goods, coordinating with suppliers, carriers, and internal departments, and...
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Commerce, California, United States Portofino International Trading USA Full timeWe are seeking a skilled Logistics Coordinator and Customer Service Representative to join our team at Portofino International Trading USA.Job Summary:The successful candidate will be responsible for coordinating logistics operations, providing exceptional customer service, and ensuring seamless coordination of shipments. This role requires strong...
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