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Service Delivery Specialist

2 months ago

Columbus, Ohio, United States Daily Services LLC Full time
Job Overview

Daily Services LLC is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.

Key Responsibilities
  • Customer Interaction
    • Respond to customer inquiries and concerns in a professional and courteous manner
    • Provide timely and effective solutions to customer issues
  • Service Delivery
    • Deliver exceptional customer service to ensure customer satisfaction
    • Collaborate with internal teams to resolve customer issues
  • Communication
    • Communicate effectively with customers and internal teams
    • Provide clear and concise information to customers
Requirements
  • Qualifications
    • Punctuality and strong work ethic
    • Outgoing and friendly demeanor
    • Detail-oriented and able to multi-task
    • Excellent written and verbal communication skills
  • Skills
    • Ability to answer a multi-line phone system professionally
    • Great written and oral communication skills
    • Sales acumen and persuasive skills
    • Strong listening and problem-solving abilities
    • Basic understanding of Microsoft Office (Word, Outlook, and Excel)
Working with Us

Daily Services LLC is a dynamic and customer-focused organization that values its employees and customers. We offer a supportive and collaborative work environment that encourages growth and development.