Director of Operations

5 days ago

Brooklyn, New York, United States Compass Group Careers Full time
Job Title: Director of Operations

Job Summary:

The Director of Operations will be responsible for planning objectives for the region and ensuring unit directors are in compliance with corporate, regional, and financial goals. This role will oversee the overall operation, growth, and profitability of the region.

Key Responsibilities:
  • Operational Planning: Develop and implement operational plans to achieve business objectives and ensure compliance with corporate and regional policies.
  • Team Management: Lead and manage a team of unit directors to ensure they are meeting their goals and objectives.
  • Financial Management: Monitor financial reports to ensure budgetary compliance with regional and corporate goals.
  • Client Management: Interface with existing clients to maintain client satisfaction and account retention.
  • Problem-Solving: Resolve client and customer satisfaction or employee-related complaints.
  • Training and Development: Train, motivate, and develop management personnel to achieve high levels of morale and efficient use of human resources.
  • Compliance: Ensure compliance with all company policies and procedures, including safety protocols.
Requirements:
  • Education: Bachelor's degree or equivalent related experience.
  • Culinary Experience: A minimum of two years' experience in multi-unit foodservice management.
  • Leadership Experience: Proven ability to manage a team of six or more manager-level team members.
  • Business Acumen: Strong track record of driving customer satisfaction and business growth.
  • Communication Skills: Excellent written and verbal communication skills.
Benefits:
  • Medical, Dental, and Vision Insurance
  • Life Insurance and AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Compass Group Careers is an equal opportunity employer.

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