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Automotive Service Advisor

1 month ago


Whitmore Lake, United States The Detroit Garage Full time
Service Advisor/Writer Opportunity at The Detroit Garage

We are seeking a highly skilled Service Advisor/Writer to join our team at The Detroit Garage in Whitmore Lake, MI. As a Service Advisor/Writer, you will be responsible for building strong relationships with customers, providing exceptional customer service, and selling recommended services and repairs.

Key Responsibilities:
  • Ensure customers receive prompt, courteous, and effective service either in person or by phone.
  • Act as point of contact between technicians and customers.
  • Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle.
  • Keep customers informed on completion times, service expenses, and possible changes.
  • Follow and promote our high standards of safety, organization, and cleanliness.
Requirements:
  • Automotive knowledge with at least 2 years of working experience as a Service Advisor.
  • Career-minded individuals looking to grow within the company.
  • Exceptional customer service skills.
  • Honesty and integrity, with a positive attitude and strong work ethic.
  • Team-first mentality.
  • Valid driver's license.
Benefits:
  • Competitive compensation plans with commissions.
  • Weekly pay.
  • Full-time work with a convenient Monday - Friday workweek.
  • Generous benefits and perks (health, vision, dental, and life insurance) available day one.
  • State-of-the-art facilities that are clean and well-maintained.
  • Employee discounts.
  • Paid holidays, sick days, and PTO.
  • Paid training.
Why Work at The Detroit Garage?

We believe in providing the highest quality automotive services to our customers and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then The Detroit Garage is where you should be.