Retail Operations Supervisor
2 weeks ago
As a pivotal member of our team, you thrive in an environment where you can mentor and guide your colleagues to enhance the in-store Customer Experience. You are prepared to take on a leadership role that encompasses all facets of the Customer Experience, including store management, training, staff oversight, visual presentation, and safeguarding assets. In the absence of the Store Manager, you will take on all managerial responsibilities. Your success will be evaluated based on your capacity to boost sales and achieve profit targets for your designated store.
Responsibilities- Inspire and motivate your team to achieve sales goals while providing outstanding customer service.
- Ensure high levels of customer satisfaction by being well-versed in all products available and collaborating with team members to deliver excellent sales support.
- Meet sales, customer experience, merchandising, visual, and operational standards.
- Serve as a liaison between customers, sales associates, and store management.
- Demonstrate a commitment to learning and sharing knowledge about products and trends to meet customer needs.
- Maintain a comprehensive understanding of product knowledge and current or upcoming trends.
- Foster a positive and inclusive workplace culture.
- Proven leadership skills with a minimum of 1 year of experience in a customer-facing retail environment.
- Confident and comfortable engaging with customers to provide an elevated shopping experience.
- Driven to achieve outstanding results fueled by enthusiasm for customer interaction and athletic merchandise.
- Adaptable and resourceful in responding to the dynamic demands of a rapidly evolving retail landscape.
- Proactively initiates tasks and activities with minimal supervision.
- Strong analytical and mathematical skills, including problem-solving, decision-making, and financial analysis.
- Exemplifies high ethical standards, integrity, and trustworthiness.
- Flexible availability, including evenings, weekends, and holidays.
Rate of Pay: $20.63 / hour
Incentives:
Weekly Pay
Paid Time Off
30-50% Employee Discount
Life, Medical, and Dental Coverage
Opportunities for Development and Advancement
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