Healthcare Registration Specialist

6 days ago


Hoffman Estates, Illinois, United States R1 RCM Full time
Job Overview
R1 RCM Inc. is seeking a skilled Customer Service Representative to join our team. As a Patient Registration Specialist, you will play a crucial role in transforming the patient experience and financial performance of hospitals, health systems, and medical groups.

**About Us**
R1 RCM Inc. is the leading provider of technology-driven solutions that combine the expertise of a global workforce with the industry's most advanced technology platform. Our mission is to make a meaningful impact on the communities we serve worldwide.

**Your Role**
You will be responsible for helping patients check into the hospital, working across multiple screens to collect details accurately and quickly. Your exceptional communication skills will help build trust with patients, addressing their fears, concerns, and questions. You will work in a fast-paced environment, often on your feet, assisting patients complete their registration. This is not a casual desk job, requiring you to adapt to unexpected situations while maintaining a high level of accuracy and professionalism.

Skill Requirements
- High School Diploma or GED
- Excellent customer service experience
- Ability to multitask, type quickly, and answer phones in a busy environment

Benefits
We offer a competitive benefits package, including a salary range of $15.85 - $21.23 per hour. Our associates enjoy opportunities for growth, collaboration, and learning, making this a perfect starting point for your healthcare career. We value diversity, equality, and inclusion, ensuring a welcoming and respectful workplace for all employees.

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