Collision Repair Estimator
7 days ago
We are seeking a highly skilled and experienced Collision Repair Estimator to join our high-performance team at Gerber Collision & Glass. As a key member of our team, you will play a pivotal role in delivering exceptional customer experiences while creating estimates, coordinating repair needs, and ensuring seamless communication with customers and insurance companies throughout the repair process.
Job Responsibilities- Customer Interaction: Ensure every customer interaction is documented efficiently and accurately with pertinent details.
- Estimating and Communication: Provide accurate and timely information to customers, guiding them through the repair process and ensuring excellent customer service.
- Insurance Compliance: Ensure compliance with all insurance client requirements, processes, and metrics.
- WOW Operating Ways: Adhere to all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery.
- Team Collaboration: Communicate customer requests and needs to appropriate team members and provide positive energy when greeting customers in person and on the phone.
- Knowledge and Experience: Possess knowledge of repairs and OE guidelines, as well as a minimum of 1 year of experience in a similar role.
- Education and Qualifications: Hold a High School Diploma or equivalent and be willing to complete I-CAR Training.
- Skills and Abilities: Demonstrate awareness of where to look for answers, possess basic computer skills, and comply with DRP's minimum requirements.
- Comprehensive Benefits Package: Enjoy an annual Paid Time Off (PTO) plan, 2 weeks of Paid Parental Leave, 6 paid holidays annually, medical, prescription drug, dental, and vision insurance, 401(k) retirement plan with company match, and more.
- Compensation Details: Earn an estimated $900,000 per week, calculated based on location and revenue metrics, sales, and individual performance.
Gerber Collision & Glass has been delivering exceptional collision repair services for over 80 years. We value diversity and inclusion, and we are committed to creating a welcoming work environment for all employees and customers.
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Heavy Equipment Maintenance Technician
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