Mobile Associate

1 week ago


Oklahoma City, Oklahoma, United States T-Mobile Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts, bringing the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities
  • Build proficiency in serving and selling to customers, providing a world-class customer experience and building loyalty.
  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
What We Offer

At T-Mobile, we invest in our employees. Our Total Rewards Package ensures that employees get the same big love we give our customers. You will receive a competitive base salary and compensation package, as well as multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

We cover all the bases, offering medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. You will also have access to mobile service and home internet discounts, pet insurance, and commuter and transit programs.

We don't stop there - eligible employees can also receive paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.


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