Medical Office Coordinator
2 weeks ago
Job Summary
The Patient Service Representative serves as the first point of contact for patients at MaineHealth Pediatrics office. They greet and check-in patients, collect payments, assist with necessary paperwork, and fulfill other customer service or administrative duties.
Key Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Collect payments and process transactions accurately and efficiently.
- Assist with necessary paperwork, including registration and insurance verification.
- Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
- Collaborate with the healthcare team to ensure seamless patient flow and efficient operations.
Requirements:
- High school diploma or general education degree (GED) preferred.
- Six months to one-year medical office related experience and/or training preferred.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence and effectively present information in one-on-one and small group situations.
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