Operations Team Lead
3 days ago
Salary: $80,000 - $105,000 per year
About The JobWe are seeking an experienced and results-driven Operations Team Lead to join our team at The ICEE Company. This is a leadership role that requires a strong background in field operations, excellent organizational skills, and the ability to motivate and develop a high-performing team.
About The ICEE Company
The ICEE Company is America's iconic frozen beverage company. We have been serving delicious frozen drinks to customers across the country for decades. Our team is dedicated to providing exceptional service and quality products to our customers.
About The Role
The Operations Team Lead will be responsible for overseeing the daily operations of our service centers, leading a team of Field Service Supervisors and technicians, and ensuring that all KPIs are met. This role requires a strong background in field operations, excellent communication and leadership skills, and the ability to problem-solve and make decisions quickly.
- Key Responsibilities:
- Oversee the daily operations of multiple service centers
- Lead and develop a team of Field Service Supervisors and technicians
- Ensure that all KPIs are met, including sales growth, customer satisfaction, and operational efficiency
- Develop and implement business strategies to drive growth and profitability
- Maintain a safe and healthy work environment
- Manage budgets and resources effectively
Requirements and Qualifications
To be successful in this role, you must have a strong background in field operations, excellent leadership and communication skills, and the ability to problem-solve and make decisions quickly. You should also have experience with budgeting and resource management.
About The Location
This role is based in Minneapolis, MN, and requires up to 50% travel. The ideal candidate will have a valid driver's license and be able to pass a background check.
Benefits
We offer a competitive salary, health insurance, life insurance, paid time off, and a 401(k) plan. You will also have the opportunity to participate in our stock purchase plan.
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