Cemetery Sales and Relationship Specialist

4 weeks ago

Bakersfield, California, United States Service Corporation International Full time

**Company Overview**

We are more than North America's largest provider of funeral, cremation and cemetery services. Our team is devoted to the communities where we live and work, providing caring assistance to families in need, honoring veterans and public servants, and delivering lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries, with a mission to create meaningful ways to pay tribute to a loved one by honoring their unique story.

Compensation:

The estimated salary for this role is $33,280 - $80,000 per year, based on an average of 20 hours worked per week at $16.00 per hour.

Job Description

We are seeking a Cemetery Sales and Relationship Specialist to join our team. As a key member of our sales team, you will be responsible for building relationships with families, generating referrals, and providing exceptional customer service.

Your primary responsibilities will include:

  • Consistently networking and building relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes, and standards.
  • Holding self-accountable for prospecting a minimum of 4 hours every day, such as approaching families face-to-face during events, door knocking, or group seminars.
  • Obtaining referrals from families served by the location by following up through visits with families after the service.
  • Networking and building community and civic relationships.
  • Explaining and presenting Dignity Memorial Personal Planning Guide presentations to families served and referred families.
  • Maintaining and tracking activity levels to ensure productivity.
  • Remaining flexible with schedule to achieve results; often working nights and weekends.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school education or equivalent.
  • 1-2 years of college or equivalent experience.
  • A current state/province issued driver's license with an acceptable driving record.
  • In states/provinces where required, a Funeral Directors License to perform this role.
  • Sales experience or one to two years industry experience or equivalent education.
  • Previous experience with Customer Relationship Management (CRM) systems is a plus.
  • Basic computer and technology skills within a sales environment.
  • Ability to work well in a team, as well as independently.
  • Ability to work beyond standard hours as needed.
  • Good driving record.
  • Good work ethic.
  • High-level of integrity.
  • Creative, outgoing, and energetic.
  • Comfortable presenting in front of others.
  • Desire to help others.

Benefits

This role offers a range of benefits, including:

  • Attractive compensation package.
  • Advanced online training resources.
  • Career advancement opportunities in the largest organization in the industry.
  • 401(k) eligibility for part-time associates working an average of 20 hours per week.

Others

We are committed to an inclusive, barrier-free recruitment and selection process and strive to provide accessibility options to all applicants with disabilities.

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