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Bilingual Retail Customer Service Representative

2 months ago

Renton, Washington, United States The Sherwin-Williams Company Full time
Job Summary

We are seeking a highly skilled and customer-focused Bilingual Retail Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer concerns, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service to wholesale and retail customers, answering their questions and recommending products and services.
  • Resolve customer concerns and complaints in a timely and professional manner.
  • Stay up-to-date with product features and maintain high-quality visual standards in the store.
  • Meet sales goals and achieve excellent customer satisfaction.
  • Work closely with store associates to ensure seamless customer service and sales experiences.
Requirements
  • Must be at least 18 years old and legally authorized to work in the country of employment.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
  • Valid, unrestricted driver's license.
  • High school diploma or GED.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous work experience selling paint and paint-related products.

We offer a competitive salary, health benefits, and a generous time-off package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.