Customer Experience Specialist

5 days ago


Kent, Washington, United States Hand & Stone - Kent & University Place Full time
Key Responsibilities

As a Spa Associate, your key responsibilities will include:

  • Meeting membership sales goals through excellent customer service and relationship-building skills
  • Detailed knowledge of our menu of services, which we will train you on
  • Providing exceptional customer service to members and guests while building lasting relationships
  • Capable of working flexible hours to meet the needs of our clients
  • Effectively communicating sales, promotions, and service options with clients
  • Upholding spa cleanliness standards to ensure a high-quality experience
  • Bringing a positive and energetic attitude to every interaction
  • Answering phones, scheduling appointments, and filing documents as needed

We also expect you to perform various other duties as assigned to contribute to the success of our spa.



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