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Store Operations Manager

1 month ago


Los Angeles, California, United States The Salvation Army Full time
Store Operations Manager

About The Salvation Army

The Salvation Army is a non-profit organization dedicated to serving the community through various programs and services. As a Store Operations Manager, you will play a crucial role in ensuring the smooth operation of our store.

Job Summary

We are seeking an experienced Store Operations Manager to oversee the day-to-day activities of our store. This includes managing staff, maintaining inventory, and ensuring customer satisfaction. The successful candidate will have excellent leadership skills, be able to work independently, and possess a strong understanding of retail operations.

Responsibilities
  • Manage store staff, including hiring, training, and performance evaluations
  • Maintain accurate inventory levels, manage stockroom, and process donations
  • Ensure customer satisfaction by resolving complaints and providing excellent customer service
  • Maintain a clean and organized store environment, adhering to safety standards
  • Monitor sales performance, identify areas for improvement, and implement strategies to increase sales
  • Collaborate with district sales managers to achieve sales targets and maintain profitability
Requirements
  • 2+ years of retail management experience, preferably in a supervisory or management role
  • High school diploma or equivalent; Bachelor's degree preferred
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Familiarity with retail software, including POS systems and inventory management tools
Benefits
  • Competitive salary: $18.78 per hour
  • Opportunity for career growth and professional development
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Paid time off and holidays
  • Employee discounts on merchandise and services
  • Access to employee assistance programs and resources