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Store Operations Manager
1 month ago
About The Salvation Army
The Salvation Army is a non-profit organization dedicated to serving the community through various programs and services. As a Store Operations Manager, you will play a crucial role in ensuring the smooth operation of our store.
Job SummaryWe are seeking an experienced Store Operations Manager to oversee the day-to-day activities of our store. This includes managing staff, maintaining inventory, and ensuring customer satisfaction. The successful candidate will have excellent leadership skills, be able to work independently, and possess a strong understanding of retail operations.
Responsibilities- Manage store staff, including hiring, training, and performance evaluations
- Maintain accurate inventory levels, manage stockroom, and process donations
- Ensure customer satisfaction by resolving complaints and providing excellent customer service
- Maintain a clean and organized store environment, adhering to safety standards
- Monitor sales performance, identify areas for improvement, and implement strategies to increase sales
- Collaborate with district sales managers to achieve sales targets and maintain profitability
- 2+ years of retail management experience, preferably in a supervisory or management role
- High school diploma or equivalent; Bachelor's degree preferred
- Excellent leadership, communication, and problem-solving skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Familiarity with retail software, including POS systems and inventory management tools
- Competitive salary: $18.78 per hour
- Opportunity for career growth and professional development
- Comprehensive benefits package, including health, dental, and vision insurance
- Paid time off and holidays
- Employee discounts on merchandise and services
- Access to employee assistance programs and resources