Patient Service Coordinator Lead

1 week ago


Dallas, Texas, United States Prism Health North Texas Full time
Job Description:
We are seeking an experienced Patient Service Coordinator Lead to join our team at Prism Health North Texas. This critical role involves supervising front desk staff, managing patient flow, and providing exceptional customer service. If you have strong leadership and communication skills, we encourage you to apply for this challenging opportunity.

**Main Responsibilities:**
  • Supervise and mentor front desk staff to meet productivity and quality standards.
  • Analyze patient data and develop strategies to improve satisfaction and operational efficiency.
  • Develop and maintain policies and procedures to ensure compliance with regulatory requirements.
  • Collaborate with clinical staff to ensure effective patient care coordination.
  • Maintain accurate records and reports, including statistical analysis and quality control measures.

**Requirements:**
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in a supervisory role within a healthcare setting.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office, particularly Excel and Word.

**Estimated Salary:** $50,000 - $70,000 per year, depending on experience.

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