Store Environment Team Member
3 weeks ago
Maintain a high standard of overall store appearance and cleanliness, ensuring a positive customer experience. Deliver exceptional customer service, assisting customers in finding products and resolving issues. Perform various cleaning and recovery tasks, adhering to company standards and procedures.
Key Responsibilities- Collect and dispose of trash, adhering to approved procedures.
- Dust and damp mop floors, following approved procedures.
- Move equipment and products for cleaning and restocking.
- Clean assigned areas using assigned materials and equipment.
- Deep clean key areas, including bathrooms, breakrooms, and high-traffic areas.
- Keep cleaning equipment organized and notify supervisor of supply needs.
- Seek out areas requiring cleaning and take initiative to complete tasks.
- Complete all assigned tasks by supervisor.
- Perform tasks in accordance with federal, state, and local guidelines.
- Maintain positive interactions with team members and customers.
- Project a positive image and serve as a role model.
- Provide a fast and friendly checkout experience, executing cash handling to standards.
- Engage customers on benefits of Rewards program and Private Label Credit Cards, completing enrollments.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
- Participate in truck unloading, stocking, and planogram processes.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs.
Retail and/or cleaning experience preferred.
Work Environment- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- Public retail store setting with climate-controlled areas and some outdoor work.
Michaels is an Equal Opportunity Employer, committed to the full inclusion of all qualified individuals. We provide reasonable accommodations for people with disabilities.
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