Part-time Overnight Auditor

1 week ago


Asheville, North Carolina, United States Earth Fare Full time
Job Summary

As a Part-time Overnight Auditor at Crowne Plaza - Asheville, NC, you will provide exceptional guest service and ensure a seamless stay for our guests. Your attention to detail and ability to work independently will be essential in maintaining the highest level of service.

Responsibilities
  • Process hotel registration and transactions in a timely and efficient manner.
  • Provide warm welcomes and ensure a delightful arrival and departure experience for our guests.
  • Stay current on hotel accommodations, services, and local attractions to provide guests with the best possible experience.
  • Handle guest compliments, comments, and challenges in a timely manner to achieve full guest satisfaction.
  • Work with other departments to arrange for services requested by guests.
  • Prepare end-of-shift summaries and communications for management and other shifts.
  • Maintain confidentiality of guest information and adhere to hotel policy on cash banks.
Requirements
  • Hotel Front Desk experience preferred.
  • Ability to work evenings, holidays, and weekends.
  • Excellent communication skills and computer literacy.
  • High School graduate or GED equivalent.


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