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Customer Service Associate
3 weeks ago
Knitwell Group is currently seeking a highly motivated Sales and Customer Experience Specialist to join our team at Lane Bryant Store 4902-Valley River Center-LaneBryant-Eugene, OR 97401. As a Sales and Customer Experience Specialist, you will play a vital role in delivering exceptional client experiences and promoting our brand values. The ideal candidate will possess strong communication and customer service skills, as well as experience in specialty selling or retail.
Responsibilities
- Deliver exceptional client experiences by embracing our diverse and inclusive culture, demonstrating Lane Selling behaviors, and contributing to achievement of company goals.
- Lives Company Leadership Principles: We Value Our People, We Love Our Customer, We Win As A Team, We Take Action and Own Our Results, and We Innovate and Learn Fast.
- Actively invests in personal growth and development, demonstrates respect and openness for differing ideas, opinions, and backgrounds, and acts with a high degree of integrity and care for co-workers and clients.
- Embraces selling, incentive, and product knowledge techniques for success, represents Lane Bryant by adhering to 'Dress Your Best' guidelines, consistently exceeds client expectations through Lane Selling, and effectively handles multiple clients and projects.
- Communicates and collaborates with positive intent, supports client experience throughout all touch points, supports and executes floor-sets; maintains visual brand standards, ensures opening and closing checklist tasks are completed daily, and supports Asset Protection efforts to prevent shrink and ensure safety.
- Reports to work as scheduled, records all time worked accurately by using time and attendance system, remains flexible to the needs of the business, and contributes to a high-performing culture by delivering the best.
We offer a competitive salary range of $35,000 - $45,000 annually, based on performance and location, as well as benefits like health insurance and paid time off. If you're passionate about delivering exceptional client experiences and promoting our brand values, we encourage you to apply.
