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Sales and Customer Service Representative

4 weeks ago

Frisco, Texas, United States Massage Envy Full time
Unlock Your Potential

At Massage Envy Frisco North, we're on a mission to help our clients feel their best. As a Sales and Customer Service Representative, you'll play a vital role in delivering an exceptional experience and growing our member base.

Perks and Benefits

Competitive hourly rate of $11.00
Plus bonuses and commissions
50% employer-paid healthcare membership
Matching 401(k) plan
Paid time off for full-time employees
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work-life balance
In-depth product and service training
A free massage, skincare, or stretch service each month
50% off all products

Requirements

High school diploma or equivalent
Previous retail or sales experience (preferred)
Critical thinking and excellent math and computer skills
Great people skills and ability to establish positive relationships with guests
Supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach

Culture and Support

Trained leadership that is invested in your success
Award programs (like Sales Associate of the Year)
A caring community that strives to celebrate individuality and share knowledge

At Massage Envy, we're committed to delivering an excellent experience and growing our member base. If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.