Customer Service Engineer

2 weeks ago


Richardson, Texas, United States KLA Full time
Job Title: Customer Service Engineer

At KLA, we are seeking a highly skilled Customer Service Engineer to join our team. As a key member of our field support team, you will be responsible for providing technical support and maintenance services to our customers in the semiconductor industry.

Key Responsibilities:
  • Evaluate, analyze, diagnose, and fix technical problems with our equipment
  • Repair and modify equipment at customer facilities
  • Provide guidance and technical assistance to other engineers as needed
  • Conduct customer orientation training on all aspects of equipment user applications
  • Prepare and document reports on support activity to customers
Requirements:
  • Bachelor's Level Degree or work experience of 3 years
  • Preferred Electrical Engineering or Electro-mechanical degree
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer:
  • A competitive total rewards package, including medical, dental, vision, life, and other voluntary benefits
  • 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs
  • Financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave
About KLA:

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. We invent systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. Our expert teams of physicists, engineers, data scientists, and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices.



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