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Pharmacy Support Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Pharmacy Technician - Non Certified to join our team at Hy-Vee, Inc. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and supporting our pharmacists in the preparation and distribution of prescription medications.
Key Responsibilities- Provide prompt, efficient, and friendly customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
- Assist pharmacists in the preparation and dispensing of prescription medications, including counting and labeling medications, and preparing prescription containers.
- Enter prescription and patient information into the computer system, and maintain accurate and up-to-date records.
- Process cash transactions, handle customer payments, and maintain a clean and organized workspace.
- Assist with third-party insurance billing and troubleshooting, and maintain strict adherence to department and company guidelines related to personal hygiene and dress.
- Perform other job-related duties and special projects as required.
- High school diploma or equivalent required.
- Working towards a licensed technician certification through a certified national program.
- Previous experience as a pharmacy clerk is preferred.
- Ability to work in a fast-paced environment, handle multiple tasks, and maintain a high level of accuracy and attention to detail.
- Excellent communication and customer service skills.
- Ability to lift up to 50 pounds and stand for long periods of time.
This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used to Perform JobPC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, and copier.
ConfidentialityMaintains the confidentiality of the customer's private medical information according to the HIPPA act.
ContactsHas daily contact with customers, general public, and suppliers/vendors. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.
