Pca Ii Inpatient West 2
1 day ago
We are seeking a highly skilled and compassionate Patient Care Assistant II to join our Inpatient team at UMass Memorial Health. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.
Key Responsibilities- Provide clear and timely communication to the RN regarding patient observations and changes.
- Participate in the development and maintenance of a safe environment, utilizing interventions to de-escalate patients and participating in restraints as directed.
- Assist patients with daily living activities, such as personal hygiene, ambulating, meals, and nourishment.
- Assist in moving, lifting, positioning, and transporting patients, utilizing proper safety techniques and body mechanics.
- Maintain patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies, and following the Restraint Policy standards when caring for a restrained patient.
- Take and record vital signs, measure and record patients' height and weight, and perform EKGs, phlebotomy, and Point of Care (POC) tests as directed.
- Collect, label, and prepare specimens for transport to the lab, and perform other selected unit-specific procedures as required.
- Assist RN/Licensed Independent Practitioner with treatments and procedures, preparing patients, obtaining and setting up equipment and supplies, and utilizing sterile technique when indicated.
- Observe, measure, record oral food and fluid intake, set up full-strength tube feeding solutions, and refill tube feeding bags as directed.
- Assist with patient admissions, transfers, and discharge procedures, functioning as a unit secretary and maintaining logs, organizing patient care charts, and entering data or retrieving medical information from the electronic medical record systems.
- Answer telephones using appropriate telephone etiquette, take and relay messages, and utilize intra-department communication systems, such as pagers and intercom.
- Replenish patient and unit supplies and equipment, and comply with center-wide policies and with nursing department and unit-based policies, procedures, and guidelines.
- Keep current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices, and reading and responding to UMMHC emails on a regular basis.
- Attend staff meetings and in-service programs as required or directed.
- Comply with established departmental policies, procedures, and objectives.
- Attend various meetings, conferences, seminars as required or directed.
- Demonstrate use of Quality Improvement in daily operations.
- Comply with all health and safety regulations and requirements.
- Respect diverse views and approaches, demonstrate Standards of Respect, and contribute to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.
- Maintain regular, reliable, and predictable attendance.
- Perform other similar and related duties as required or directed.
Required:
- Minimum of a high school education or GED.
- Current CNA or EMT license or Certified Medical Assistant is preferred, and one of the following qualifications is REQUIRED:
- a. Prior clinical experience or acute care training, or
- b. Nursing student who has completed at least one clinical rotation, or
- c. One year of experience as a PCA I - Inpatient and has completed all unit-based competency requirements.
- Current Basic Life Support or Heart Saver certification.
Experience/Skills:
- Ability to read, write, and communicate in English in a clear and concise manner.
- Must utilize proper safety techniques and body mechanics in all work-related activities.
- Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization, and provide exceptional service to patients.
- Proven interpersonal skills to provide respectful, culturally and age-appropriate communication with patients, staff, family, visitors, and others.
- Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.
- Must be able to remain calm when under stress or in emergency situations.
- Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
Physical Demands and Environmental ConditionsPosition requires work indoors in a patient care environment. Hand dexterity, hearing, and vision ability to take direction from a patient or provider, adjust equipment, observe, and describe patient observations. Must be able to lift up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status, or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [insert contact information]. We will make every effort to respond to your request for disability assistance as soon as possible.
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