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Receptionist - Eye Care Clinic

2 months ago

Carson City, Nevada, United States Keplr Vision Full time

Receptionist - Eye Care Clinic

Keplr Vision is seeking dedicated and career-focused individuals to enhance our patient care experience. Our clinic is committed to providing exceptional service and utilizing the latest technology in the field.

Role Overview:

The Front Desk Associate plays a crucial role in our operations, responsible for:

  • Welcoming and assisting patients upon arrival.
  • Managing phone inquiries and appointment scheduling.
  • Utilizing practice management software and electronic health records efficiently.
  • Conducting insurance verifications and confirming appointments.
  • Maintaining the physician's schedule and processing financial transactions.

This position is essential for ensuring smooth office operations and effective patient flow.

Key Responsibilities:

  • Ensure all appointments are filled with qualified patients.
  • Verify and confirm insurance details prior to patient visits.
  • Monitor CRM systems for patient interactions.
  • Address monetary, eligibility, and HIPAA concerns for all parties involved.
  • Assist with Front Desk Check-Out duties as needed.

At Keplr Vision, we prioritize creating a welcoming environment for our patients. We seek individuals who are passionate about their work and dedicated to enhancing patient satisfaction.

Candidate Profile:

The ideal candidate is enthusiastic, motivated, and eager to contribute to our growth as a practice.

Compensation and Benefits:

We offer a competitive salary with opportunities for advancement, along with a comprehensive benefits package that includes:

  • Health insurance
  • Paid vacation and time off
  • Bonus structure
  • Retirement plan with matching
  • Vision benefits
  • Holiday pay

We are proud to be an equal opportunity employer and maintain a drug-free workplace.

COVID-19 Protocol:

We adhere to strict COVID-19 protocols and PPE standards to ensure the safety of our staff and patients.