Brand Ambassador

2 weeks ago


Northvale, New Jersey, United States Apex Systems Full time
Job Title: Brand Ambassador

This role focuses on helping retailers unify the in-store and online shopping experience for customers. As the Brand Ambassador, you will be the face of the AI shopping tool and the first impression for our brand and the stores we represent.



About the Job

Engage with customers as they enter the store, demonstrate how the products work, and encourage usage. Assist customers throughout their end-to-end experience to ensure their journey is smooth and seamless. Act as the go-to resource for all customer and store team needs by resolving customer issues as they arise.



About You

You will be a friendly, personable individual who can build lasting relationships with customers and store staff. You will be willing to go out of your way to help the customer, provide exceptional customer service, and drive usage. You will be able to think on your feet and problem-solve on the spot as issues arise.



Requirements


  • Friendly and personable
  • Able to build lasting relationships with customers and store staff
  • Willing to go out of your way to help the customer
  • Exceptional customer service skills
  • Ability to think on your feet and problem-solve


Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.



We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.


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