Dog-Friendly Call Center Team Member

3 weeks ago


Thousand Oaks, California, United States Vitavet Labs Inc Full time
Job Overview:Vitavet Labs Inc is a pet nutrition company looking for a Dog-Friendly Call Center Team Member to join our Inbound, Direct to Consumer team. As a key member of our team, you will be responsible for handling customer inquiries, developing relationships with customers, and identifying opportunities to up-sell or cross-sell based on customer needs.
Key Responsibilities:
  1. Answer customer inquiries concerning products and their uses
  2. Apply knowledge of our products to match them with customer needs
  3. Process orders and handle administrative tasks
Required Skills:
  • High School Diploma or Equivalent
  • Excellent written and verbal communication skills
  • Ability to multi-task and adapt to a fast-paced environment
  • Prior call center experience a plus
  • Bilingual a plus
Benefits:We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. We also offer monthly uncapped bonuses and contests.

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