Client Relationship Manager

4 weeks ago


Auburn, Washington, United States Oldcastle Infrastructure Full time
Key Responsibilities

This CSR position requires a strong focus on customer satisfaction and loyalty. Key responsibilities include:

  • Responding to inbound customer calls in a courteous and professional manner
  • Following up on leads from the Customer Service Centre within 24 hours
  • Investigating and resolving customer inquiries, concerns, and issues via phone, mail, and e-mail

In addition, you will be required to handle all transactional sales from qualifying the lead, quote, sales order to delivery, and maintain accurate records and reports as needed.



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