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Xfinity Store Service Associate

2 months ago

Shelby, Michigan, United States Comcast Full time
Job Summary

We are seeking a highly motivated and customer-focused Xfinity Store Service Associate to join our team. As a key member of our store team, you will play a critical role in delivering an exceptional customer experience and supporting the store's operational needs.

Core Responsibilities
  • Customer Service Expertise: Provide exceptional customer service, ensuring that customers receive a best-in-class experience. This includes greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Store Operations Support: Assist with maintaining a clean and organized store environment, including inventory management, merchandising, and visual displays.
  • Technical Support: Serve as a technical expert, providing support for Xfinity products and services, including device setup, troubleshooting, and data transfer.
  • Inventory Management: Assist with receiving and stocking inventory, conducting cycle counts, and identifying opportunities for process improvement.
  • Team Collaboration: Work closely with store leadership and team members to achieve store goals and objectives.
  • Adaptability and Flexibility: Demonstrate flexibility and adaptability in a fast-paced retail environment, with a willingness to learn and take on new responsibilities.
Requirements
  • Education: High School Diploma or Equivalent
  • Experience: 0-2 years of related experience in retail or customer service
  • Certifications: None required
What We Offer

As a Comcast employee, you will have access to a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for career growth and development, as well as a dynamic and supportive work environment.