Sales Associate
2 days ago
Carolina Herrera, a renowned New York-based fashion house, is seeking a skilled Sales Associate to join its team. As a Sales Associate, you will be responsible for achieving sales goals and developing lasting client relationships through exceptional customer service, compliance with company policies, and a deep understanding of the merchandise.
Key Responsibilities
- Achieve personal sales goals by utilizing elevated levels of sales and service to maximize sales performance
- Monitor all details of sales, including shipping, alterations, and special requests to ensure customer satisfaction
- Comply with sales-related policies and procedures
- Demonstrate an in-depth knowledge of the merchandise
- Maintain a keen interest in the fashion industry and market trends
- Provide the highest level of customer service, building and maintaining repeat clientele by utilizing clienteling tools
- Resolve client issues quickly and effectively, partnering with Management as necessary
- Ensure facility maintenance, presentation, and organization, assisting in maintenance of the selling floor and stockroom inventory
- Assist in all areas of Shipping and Receiving protocol, policies, and paperwork
- Properly execute all relevant register functions, complying with all Point-of-Sale policies and procedures
- Participate in all relevant training and development seminars, programs, and meetings as directed by Store Management
- Adhere to work schedule, inclusive of time and attendance
- A minimum of three years of retail sales experience, preferably in the luxury market
- Excellent communication, organizational, and interpersonal skills
- An entrepreneurial, creative, and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation and benefits package
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